Wednesday, June 24, 2009

EUE and Corrections

Hey, let's just start this post out with a note of the fact I am human and so are you, our members. That being said, moving on!

8 Ball Express does utilize a complex handicapping formula that takes into account everything on the carefully designed scoresheets completed and turned in each week. Rarely does a mistake happen, but they do. I have found after many years of working around leagues that this is entirely due to, at the end of the day, the process relying on people, both you AND me. You: what is filled out on the scoresheet and Me: keying the data in to the system.

For example, while this happens only OCCASIONALLY, if a scorekeeper mixes up who won a game in a match that went hill/hill, then goes back and crosses the column out (plus draws arrows or pictures to explain what they re-marked etc), well, I might be confused and key in the wrong win or loss.

Usually I can decipher the scrawls and scribbles that come in front of me, but sometimes even the Rosetta Stone couldn't translate what I see. Then, on top of this, sometimes the team Captains don't fill out the win/loss totals at the bottom correctly (or at all) so I think everything is ok. IF this happens, teams can sometimes end up with the wrong point totals for the week.

So, in case you didn't know, in the event some human error occurs in your division and you happen to notice, just give a quick call to the League Office and we'll pull the actual paper score sheets out to reverify the info/compare with data entered and fix it, no problem.

Or, hey, if I'm out until 1:30am waiting on a ridiculously slow match and then key in the scores on minimal sleep, occasionally I make a mistake. Like, say, giving a team double bye points (6) and accidently catapulting them from 5th to 2nd. If you happen to notice something odd like a team winning 6 points the previous week, feel free to call and we will fix the problem. Then, continue to feel free to make fun of me the next week when we happen to play each other. Finally, feel free to sucker me into buying you a beer to make up for it. (Hey, sh*t happens ok?!)

I stand by the 8 Ball Express system, 100%, but it's the people on both ends (myself and my members who drinky-drinky) I'm not always sure about. But, after the hangovers and sleep deprivation are over, we always get it worked out.

So, the moral of the story is, if you see something that doesn't look right, give us a call at 704-545-3599 or 704-654-1522 and everything will corrected.

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